- Become a top seller
- Make a strong first impression
- Get more out of your customers and your sales
- Learn to convince
- Improve your negotiation skills
The aim of this training program is to increase the return on your sales efforts. Each stage of the process of developing commercial contacts is analyzed and trained. This approach does not only include effective techniques and tactics but also tips concerning content. In an interactive way Acta conveys behavioral concepts that can easily be put into practice
What do you learn?
Principles of communication
Asking questions
Active listening
Positive programming
Interpersonal relationships
Assertiveness
Dealing with criticism
Approach strategy
Prospection by phone
Preparation
First contacts
Presentation skills
Introducing your organization
Stages of a sales talk
Convincing groups
Writing a quotation
Negotiating price
Rebutting objections
Communicating decisions
Rounding off
Dealing with complaints
partnership interview
Convincing others
Networking