Why should you take this course?

  • Become a top seller
  • Make a strong first impression
  • Get more out of your customers and your sales
  • Learn to convince
  • Improve your negotiation skills

The aim of this training program is to increase the return on your sales efforts. Each stage of the process of developing commercial contacts is analyzed and trained. This approach does not only include effective techniques and tactics but also tips concerning content. In an interactive way Acta conveys behavioral concepts that can easily be put into practice

What do you learn?

  • Principles of communication

  • Asking questions

  • Active listening

  • Positive programming

  • Interpersonal relationships

  • Assertiveness

  • Dealing with criticism

  • Approach strategy

  • Prospection by phone

  • Preparation

  • First contacts

  • Presentation skills

  • Introducing your organization

  • Stages of a sales talk

  • Convincing groups

  • Writing a quotation

  • Negotiating price

  • Rebutting objections

  • Communicating decisions

  • Rounding off

  • Dealing with complaints

  • partnership interview

  • Convincing others

  • Networking